Bewertungen

Häufig gestellte Fragen

What is the difference between Gift Package and .PDF only option? Which should I choose?

The .PDF only option is perfect for those in a rush, approaching a special day of giving, or who prefer paperless options. This option is offered at a lower price and provides instant access to your star certificate in .PDF format within 5 minutes of payment. You can print it immediately and be ready to give your gift. The Gift Package, on the other hand, includes a beautifully printed certificate, star map, and additional materials, all delivered to your address, making it an ideal keepsake.

Can I buy a star as a gift?

Yes, you can buy a star as a gift. It's a unique and meaningful way to celebrate special occasions like birthdays, anniversaries, or memorials. You can personalize the star name and add a personal message. We offer quality, aesthetically pleasing gift packaging to make your gift extra special, and we can also send your gift directly to the recipient if you’re unable to deliver it in person.

How long does it take to receive my star-naming package?

The time it takes to receive your star-naming package depends on your chosen delivery method. The digital PDF version is delivered via email within a few minutes after completing your order. For physical Gift Packages, delivery times vary depending on the selected delivery method: Free Shipping takes 10-12 business days, DHL Standard takes 5-7 business days, and DHL Express takes 2-3 business days.

Can I choose the star’s location or constellation?

Yes, you can choose the constellation for your star. If you have a specific constellation in mind, you can select it during the ordering process. We also ensure that the star is visible from your location based on the address you provide.

What do I receive when I name a star?

When you name a star, you receive a personalized star registration certificate with the star's coordinates, a star map showing its location, a confirmation letter, a sky atlas, a "Find Your Star" brochure, and other items depending on your chosen package. You can find the full package details on the Shop page. You’ll also get access to our Star Finder app to help you locate your star. If you select the Gift Package, you’ll receive all materials as high-quality, printed versions.

How does naming a star work?

Naming a star is a symbolic gesture where you choose a name for a star, and we register it in a star database. You'll receive a certificate with the star's coordinates and a star map to help you locate it in the night sky. Although star names are symbolic and not recognized by scientific bodies, this service offers a unique and meaningful way to celebrate special moments.